How to fix Pokemon TCG Pocket Error code 102-243-099

1. Games
2. Adventure Games
3. Pokemon
4. Pokemon Trading Card Game Pocket

How to fix Pokemon TCG Pocket Error code 102-243-099 Guides By Iain Wilson published 2 February 2026

Error code 102-243-099 in PTCGP is stopping players claiming Handy Card Collection Missions rewards, so here's how to fix it

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

(Image credit: The Pokemon Company) Share Share by:

• Copy link
• Facebook
• X
• Whatsapp
• Pinterest
• Flipboard
• Email

Share this article 0 Join the conversation Follow us Add us as a preferred source on Google

If you've encounter the Pokemon TCG Pocket Error code 102-243-099 then it's likely that you've tried to claim rewards from the Handy Card Collection Missions, but have been kicked back to the title screen instead of receiving some new trainer cards. Unfortunately you'll be stuck in this loop until you take further action, but we've got the solution to resolve this error, so read on for detail of how to fix Error code 102-243-099 in PTCGP.

How to fix Error code 102-243-099 in Pokemon TCG Pocket

(Image credit: The Pokemon Company)

Error code 102-243-099 in Pokemon TCG Pocket is caused by a glitch within the Missions section of the game, where the Handy Card Collection Missions erroneously show further progress than you've actually achieved. To unlock all of the rewards you need to get a total of 20 points in solo battles, but as soon as you start earning points in battles all of the missions will be marked as Complete, as seen in the image above. However, if you then try and claim those rewards, the error code will appear and send you back to the title screen with no further explanation.

(Image credit: The Pokemon Company)

Therefore, to fix Error code 102-243-099 you just need to keep playing solo battles until you've earned a total of 20 points, which will legitimately unlock all of the Handy Card Collection Missions rewards. You can then go through to that section of the Missions area and follow the usual prompt to collect your new trainer cards with no error messages in sight.

You may like

• All Pokemon TCG Pocket Secret Missions (Updated for Fantastical Parade)
• All Pokemon Legends Z-A Mystery Gift Codes and Rewards (January 2026)
• Sorta Scary Cemetery Story walkthrough for Pokemon Legends ZA

More Pokemon TCG Pocket guides

Best Pokemon TCG Pocket decksPokemon TCG Pocket rare cardsPokemon TCG Pocket Promo cardsPokemon TCG Pocket Events

If you've definitely earned at least 20 points from solo battles and are still running into the same error, then Pokemon Support suggests you can try clearing your Pokemon TCG Pocket app cache. To do this, restart the game and then tap the triple bar icon in the top right corner of the title screen to open the menu, before selecting the 'Clear Cache' option. This will not delete your save data, however you will potentially have to redownload 3GB+ of game data and clear a large number of notifications in your challenges collection, so this should only be done as a last resort.

© GamesRadar+. Not to be reproduced without permission.

Sign up to the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more

Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsorsBy submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over. CATEGORIES Android iPhone iPad Platforms Mobile Gaming Iain WilsonSocial Links NavigationGuides Editor

Iain originally joined Future in 2012 to write guides for CVG, PSM3, and Xbox World, before moving on to join GamesRadar in 2013 as Guides Editor. His words have also appeared in OPM, OXM, PC Gamer, GamesMaster, and SFX. He is better known to many as ‘Mr Trophy’, due to his slightly unhealthy obsession with amassing intangible PlayStation silverware, and he now has well over 900 Platinum pots weighing down the shelves of his virtual award cabinet. He does not care for Xbox Achievements.

View More

You must confirm your public display name before commenting

Please logout and then login again, you will then be prompted to enter your display name.

Logout Back To Top Read more All Pokemon TCG Pocket Secret Missions (Updated for Fantastical Parade)    All Pokemon Legends Z-A Mystery Gift Codes and Rewards (January 2026)    Sorta Scary Cemetery Story walkthrough for Pokemon Legends ZA    All PS5 error codes explained, with fixes and solutions    How to get Diancie in Pokemon Legends: Z-A and start the Shine Bright Like a Gemstone mission    Where to buy Pokemon TCG Perfect Order, the brand-new set based on Z/A    Latest in Pokemon Can't get your hands on the Pokemon x Natural History Museum drop? This official merch is just as cute    Pokemon Legends: Z-A update 2.0.1 adds major quality-of-life improvements and fixes one of the DLC's biggest annoyances    Former Pokemon world champion says this mole "has the potential to run the metagame" once it's free from Legends: Z-A    Nintendo's Reggie Fils-Aimé had to deal with retailers "upset" there weren't enough copies of Pokemon in his first week    Pokemon Red and Green boss says the RPGs needed "a great deal of trial and error" to realize the devs' "simple concept"    Pokemon boss says while making "the next game," he's driven by how the series "has the power to connect the world"    Latest in Guides Where to find arc resin in Arc Raiders    Full WWE 2K26 roster guide with every confirmed wrestler sorted by brand    Soccer Zero codes (February 2026) for free rewards and how to redeem them    How to fix Pokemon TCG Pocket Error code 102-243-099 and claim Handy Card Collection Missions rewards    How to create the best builds in No Rest For The Wicked    Arc Raiders Movie Night quest walkthrough and guide    GAME REVIEWSMOVIE REVIEWSTV REVIEWS

1. 1This hidden role board game makes me feel like a puppet master, so Traitors fans should listen up
2. 2Cairn review: "This climber has a grip on me – even when it loses its footing with awkward systems"
3. 3The Doom Arena Board Game is hell on Earth (in the best way) | Preview
4. 4This award-winning board game is a five star must-have
5. 5Code Vein 2 review: "This vampire take on Elden Ring almost works, but the dungeons themselves lack bite"

1. 1Return to Silent Hill review: "Neither an impressive adaptation nor coherent enough to act as a standalone film"
2. 228 Years Later: The Bone Temple review: "The wildest and weirdest entry into the franchise yet"
3. 3Avatar: Fire and Ash review: "Still a technical marvel, with some of the year's best action filmmaking"
4. 4Five Nights at Freddy's 2 review: "We have waited two years for a Five Nights at Freddy's 1.5"
5. 5Wake Up Dead Man: A Knives Out Mystery review: "Brings Knives Out back to its roots for a sequel that's almost on a par with the original"

1. 1Wonder Man review: "A low-key gem that's up there with the MCU's best"
2. 2Starfleet Academy review: "It may feel a little different to what we're used to, but this is Star Trek through and through"
3. 3A Knight of the Seven Kingdoms review: "This Game of Thrones spin-off is a heartfelt and fun return to Westeros"
4. 4Stranger Things season 5 finale review: “Shows off both the best and the worst of Hawkins”
5. 5Stranger Things season 5, Volume 2 review: “All set up for a finale that has so much to deliver”